Neurodiversity in the Office

The business case for diversity, equity, and inclusion (DEI) has never been more convincing. Advances in neurodiversity awareness and progressive social movements are reshaping how workplaces support neurodivergent individuals.

Embracing neurodiversity isn’t just ethical—it’s a smart business move. This article explores its importance, the benefits of inclusive workplaces, and practical steps for building a more equitable future.

What is Neurodiversity?

The term "neurodiversity" is often used in reference to autism spectrum condition (ASC) and other neurological or developmental conditions, such as ADHD and learning disabilities.

In the late 1990s, sociologist Judy Singer, who described herself as "likely somewhere on the autistic spectrum," first introduced the term "neurodiversity." It alludes to the idea that some developmental conditions are entirely normal brain variations. Additionally, individuals with these traits may have unique strengths.

For instance, time management may be challenging for individuals with ADHD; however, they often exhibit high zeal, drive, and originality.

Disability and neurodiversity are not the same. However, individuals with neurodivergent traits may require accommodations—such as tools, support systems, or flexible work arrangements—to help them succeed in the workplace or classroom.

NEURODIVERSITY_based on the work of Mary Coller

Neurodiversity also frequently refers to individuals with:

    • Autism Spectrum Condition 
    • Dyslexia
    • Dyspraxia
    • Other learning conditions

According to Harvard Health Publishing, neurodiversity means:

    • There are many different ways that people engage with and experience the world.
    • There is no one "right" way to think or act.
    • Differences are not viewed as deficiencies. Instead, they can bolster people and teams.

Employers and industry leaders must support neurological diversity by advancing the inclusion and equity of neurological minorities.

How to Create a Neurodiverse Workplace

The neurodiversity movement has progressed toward gaining acceptance and understanding from its community in recent years. However, the potential of neurodiversity in the workplace has yet to be thoroughly explored by many employers.

Now is the time to change that.

Instead of requiring employees to adjust to the workplace, employers can design a more adaptable environment. Follow these five easy steps to support neurodiverse employees and applicants.

1. Educate Employees

Understanding neurodiversity is one of the biggest obstacles to having a neurodiverse workforce. In fact, just because you don't see it doesn't mean you don't already employ neurodiverse individuals. Employers can offer training on neurodiversity fundamentals, including:

    • Understanding the neurodiversity spectrum
    • Exploring different communication styles
    • Dispelling myths and misconceptions

2. Foster Inclusive Recruiting and Hiring

Traditional hiring processes have hindered the recruitment of neurodiverse workers. This is where employers can make changes to project a welcoming workplace to people with neurodivergent traits. According to Accessibility.com, employers can take the following steps to create a more inclusive interview process:

    • Adjust expectations for interviews – Focus on specific skills and qualifications rather than vague “people skills” like handshakes or small talk.
    • Use open-ended questions – Instead of asking whether a candidate can perform a task, ask how they would approach it to better understand their capabilities.
    • Avoid making assumptions about needs – Let candidates communicate what accommodations work best for them rather than making generalized assumptions.
    • Provide reasonable accommodations – Offer options like a quiet interview space, an alternative interview format, or accessible documents in different formats.

3. Offer Flexible Work Environments

It's critical to keep in mind that employees who are neurodivergent are still people. They can't easily be categorized into tidy boxes. Every workplace needs some structure, but employers should prepare to adapt when necessary. For instance, The Mentra publication suggests offering flexible start times, providing written, concise instructions or offering closed captioning and recorded meetings.


4. Support Socializing Appropriately

Many neurodiverse people struggle with social interactions, especially those on the autism spectrum. That doesn't mean they can't or won't socialize. However, American workplace culture often overemphasizes "fitting in." How often do we hear, “Oh, they just weren't a great fit”? Instead of tying advancement to social skills, focus on what employees bring to your team and how well they perform their job.


5. Design Workspaces for Neurodivergent Employees

A well-designed workplace can help neurodivergent employees thrive by reducing stress and enhancing focus. Consider these key elements:

    • Quiet zones and soundproofing to minimize sensory overload.
    • Adjustable lighting to reduce glare and overstimulation.
    • Flexible seating arrangements with options for standing desks, private pods, or collaborative spaces.
    • Clear signage and wayfinding to support individuals with executive functioning challenges.
    • Sensory-friendly materials and colors that promote calmness and reduce distractions.

6. Ask for help when needed!

Connecting with an expert is nothing to be ashamed of. HR professionals may need more knowledge or time to make significant changes. Bringing in an outside expert can help create a truly inclusive environment that benefits everyone.

Why should I embrace DEI?

Creating a more diverse and inclusive workplace adds new perspectives, expands your talent pool, and drives innovation. According to CultureAmp, companies that prioritize DEI see measurable benefits. Don’t just take our word for it—here are some well-known organizations that have embraced diversity, equity, and inclusion:

    • Microsoft – The extended interview process used by Microsoft's Neurodiversity Hiring Program is designed to support and educate neurodivergent candidates, by focusing on workability, interview prep, and skills assessment.

    • Costco – In 2025, Costco's board stated their commitment to maintaining diversity, equity, and inclusion policies, stating that, "[such initiatives] enhance our capacity to attract and retain employees who will help our business succeed.” One example is their Journeys for All program, which offers all employees opportunities to succeed through education, mentoring, and connection.

    • JP Morgan Chase – The world's largest bank, JP Morgan Chase, offers two ways for neurodiverse talent to join their team. This company first collaborates with agencies and universities to match prospective hires with the appropriate position. Second, in 2022, JP Morgan hired a global head to their office of diversity and inclusion. This shows how committed the biggest bank in the United States is to removing barriers and enabling neurodiverse colleagues to enter the workforce.

What Can Your Company Do?

Embracing neurodiversity in the workplace isn’t always easy, but the benefits—greater innovation, a more inclusive culture, and even increased profits—make it well worth the effort. To take meaningful action, companies can:

    • Educate leadership and HR teams on neurodiversity and inclusive hiring practices.
    • Implement structured hiring programs like those at JP Morgan, IBM, and Microsoft.
    • Partner with resources like The Neurodiversity Hub or experts in the field to create accessible workplace policies.

By taking these steps, your company can foster a more diverse, innovative, and successful workplace. The tools and expertise are available—now it’s time to put them into action.